Contracting entity:
Andrew Shche Coaching (sole trader)
Notices / support: andrew@ravenspoint.app
Governing law & jurisdiction:
These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles. Subject to any mandatory rules that apply to you (including EU consumer protections), the courts of Ireland have non-exclusive jurisdiction over disputes arising from these Terms.
These Terms govern your access to Raven’s Point, a conversational assistant delivered through messaging platforms such as Telegram, Discord, and WhatsApp. By using Raven’s Point, you agree to these Terms and our Privacy Policy.
Raven’s Point offers reflective prompts and conversational support for everyday thinking and journaling-style use. The service relies on automation and artificial intelligence. Output may be inaccurate, incomplete, or unsuitable for your situation.
Raven’s Point is not therapy, counselling, coaching, medicine, legal advice, or crisis support. It does not diagnose or treat any condition. If you are in danger or experiencing a crisis, contact local emergency services or a qualified crisis line immediately.
You must meet the minimum age required by your region and by the messaging platform you use (often 13+ or higher). If you use the service on behalf of an organization, you represent you have authority to bind that organization.
Your use of Telegram, Discord, WhatsApp/Meta, and other channels is also subject to their respective terms and policies. We may restrict or change platform availability.
We may offer free usage with limits (for example daily message caps). Paid access, if enabled, may be processed by Stripe under Stripe’s terms. Fees, renewal, cancellations, and tax treatment are disclosed at checkout. If you breach these Terms we may suspend or terminate access without refund where permitted by law and payment-provider rules.
You agree not to: (a) break the law or infringe third-party rights; (b) attempt to interfere with security or abuse the APIs; (c) scrape, overload, reverse engineer beyond what law allows; (d) use the bot to harass, exploit, spam, distribute malware, or generate unlawful content at scale; (e) misrepresent the bot as human professional care. We may throttle, block, or remove access for misuse.
You retain ownership of content you submit. To operate Raven’s Point, you grant us a worldwide, royalty-free licence to host, process, transmit, and display such content as needed to provide and improve the service (including forwarding content to subprocessors described in our Privacy Policy). You represent you have the necessary rights.
The service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits/data/goodwill; (b) our aggregate liability arising out of these Terms will not exceed the greater of fifty euros (€50) or what you paid us in subscription fees during the twelve (12) months before the claim. Some jurisdictions do not allow certain limitations; those limits apply only up to what the law permits.
You will defend and indemnify us against third-party claims arising from your misuse of the service or your breach of these Terms, subject to customary carve-outs where unlawful.
We may modify the service or Terms. Material changes may be signaled by updating this page’s effective date and, where feasible, an in-bot notice. Continued use can mean acceptance unless mandatory law requires a different approach.
You may stop using Raven’s Point at any time by ceasing messaging the bot / removing platform access paths. We may suspend or discontinue the service entirely. Provisions intended to survive (liability caps, disclaimers, licence grants for past processing where needed) survive.
If a provision is unenforceable, the remainder stays in effect. No waiver unless in writing. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.
Questions? andrew@ravenspoint.app